This Privacy Policy explains how okokbet collects, uses, stores, and protects the personal information of registered players and visitors in the Philippines. We are committed to your privacy under the Data Privacy Act of 2012.
okokbet processes all personal data in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).
Every connection between your device and okokbet is protected by industry-standard TLS/SSL encryption. Your login credentials, personal details, and financial transactions are transmitted securely at all times.
okokbet collects only the personal data strictly necessary for account administration, identity verification, regulatory compliance, and service delivery. We do not collect data beyond what is required for these stated purposes.
okokbet does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Data sharing is limited to service providers and regulatory bodies as described in this Policy.
Under the Data Privacy Act, you have the right to access, correct, and request erasure of your personal data. okokbet maintains a clear process for exercising these rights, described in full within this Policy.
okokbet retains personal data only for as long as necessary to fulfil the purposes for which it was collected, satisfy legal retention obligations under Philippine law, or resolve outstanding disputes — whichever period is longer.
This Privacy Policy ("Policy") is issued by okokbet ("okokbet," "we," "us," or "our"), the operator of the online gaming platform accessible at okokbet.vip. okokbet is a PAGCOR-licensed gaming platform providing services to players in the Philippines.
This Policy governs how okokbet collects, uses, stores, discloses, and otherwise processes the personal information of players, registered users, and visitors to the platform ("you" or "Data Subject"). It is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR) issued by the National Privacy Commission of the Philippines.
This Policy should be read together with okokbet's Terms & Conditions, which form an integral part of the agreement between you and okokbet. Defined terms not otherwise defined herein have the meanings given to them in the Terms & Conditions.
For purposes of the Data Privacy Act, okokbet is the personal information controller in respect of the personal data it collects directly from players and users of the platform.
Where okokbet engages third-party service providers — including payment processors, identity verification providers, and cloud infrastructure operators — to process personal data on its behalf, those parties act as personal information processors and are bound by data processing agreements that impose obligations consistent with the DPA and this Policy.
okokbet collects the following categories of personal data:
3.1 Identity and Registration Data
Collected during account registration and KYC verification. Government-issued identification documents (UMID, PhilSys National ID, driver's license, passport, SSS card, or voter's ID) are required for KYC purposes.
3.2 Contact Data
Used for account communications, two-factor authentication, transactional notifications, and support correspondence.
3.3 Financial and Transaction Data
Required for payment processing, Anti-Money Laundering (AML) compliance, and regulatory reporting obligations under Republic Act No. 9160.
3.4 Gaming Activity Data
Maintained for account integrity, dispute resolution, responsible gaming compliance, and PAGCOR regulatory reporting.
3.5 Technical and Device Data
Used for fraud prevention, geographic access controls, platform security, and service optimization.
3.6 Communications Data
Records of correspondence between you and okokbet's support team — including live chat transcripts, email exchanges, and any documentation you submit in connection with a complaint or dispute — are retained for service quality, training, and dispute resolution purposes.
okokbet collects personal data through the following means:
okokbet processes your personal data for the following specific purposes:
Under the Data Privacy Act, okokbet relies on the following legal grounds for processing your personal data:
okokbet does not sell or commercially exploit your personal data. We share personal data only in the following limited circumstances:
Some of okokbet's third-party service providers — including cloud infrastructure and technology vendors — may process personal data on servers located outside the Philippines. Where such transfers occur, okokbet ensures that appropriate safeguards are in place as required by the Data Privacy Act and NPC regulations, including contractual data transfer agreements that impose equivalent data protection standards.
okokbet will not transfer personal data to a jurisdiction that does not provide an adequate level of data protection without ensuring that suitable contractual, technical, or organizational safeguards are implemented to protect your rights.
okokbet retains personal data for the following periods:
Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymized in a manner that prevents re-identification.
okokbet implements appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, alteration, or disclosure. These measures include:
okokbet uses cookies and similar technologies to operate and improve the platform. Cookies are small data files stored on your device that help okokbet recognize returning users, maintain your session, prevent fraud, and gather anonymized usage analytics.
11.1 Types of Cookies Used
11.2 Cookie Management
You may manage non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain platform features. Strictly necessary and fraud prevention cookies cannot be disabled via browser settings as they are required for platform security and operation.
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by okokbet:
The right to be informed of how your personal data is being collected and processed — fulfilled by this Privacy Policy.
The right to obtain a copy of your personal data held by okokbet and information about how it is being processed.
The right to have inaccurate or incomplete personal data corrected. You may update many details directly via your account settings.
The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
The right to object to processing for direct marketing purposes. You may also object to processing based on legitimate interests, subject to okokbet's overriding grounds.
The right to receive your personal data in a structured, commonly used, machine-readable format where processing is carried out by automated means.
To exercise any of these rights, please contact okokbet's Data Protection Officer using the contact details in Section 15. okokbet will respond to all valid Data Subject requests within fifteen (15) working days of receipt, subject to identity verification. We reserve the right to refuse requests that are manifestly unfounded, excessive, or that would conflict with our legal retention obligations.
Age verification is a mandatory step of the KYC process for all okokbet accounts. If okokbet becomes aware that personal data has been collected from a person below the minimum age, the relevant account will be suspended immediately and all associated data will be securely deleted, subject to any mandatory retention obligations under Philippine law.
If you are a parent or guardian and have reason to believe that a person under the age of 21 has created an okokbet account, please contact us immediately at [email protected].
okokbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, okokbet will notify registered players via the email address on their account or via an in-platform notification, providing at least seven (7) days' notice before the revised Policy takes effect.
The "Last Updated" date at the top of this Policy will be revised to reflect the date of the most recent amendment. Continued use of the okokbet platform following the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must cease using the platform and request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or to your personal data held by okokbet, please contact our Data Protection Officer (DPO) or support team through the following channels: